Standard Charges for Emergency Callouts are:
9.00 am - 5.30 pm £70.00
5.30 pm - 9.30pm £90.00
Any other time £120.00
We've based our charges on the time that you call us and NOT the time we arrive. This we feel this is fairer to you the customer as it puts you in control of what you have to pay!
Please note that our company policy is to try and work within a 10 mile radius of Chaddesden, as this not only benefits the "community", it also helps to keep our prices down to a realistic level. We will travel further if you really are "stuck" and cannot find a Locksmith any closer. However, there will be an additional charge of £25 incurred if our Locksmith needs to travel over 25 miles to reach you. This is up to a maximum of 40 miles. Sorry but we don't travel beyond this as a). we couldn't guarantee reaching you within the hour, and b). there should be a more local Locksmith to you who would probably charge you less!
The charges shown opposite are purely to get you into your house or property. This does NOT include the cost of a new lock.
We will do our utmost to achieve this by use of "non-destructive" techniques, but inevitably there will be occasions where we have to destroy your lock. If this proves to be the case we will try to replace your lock on a "like for like" basis. - security rating wise.
We pride ourselves in getting you back in with a minimum of time and fuss. However, should the lock prove to be stubborn we will charge an additional £30 if our time on site extends beyond 45 minutes (very rare).